No. The call opens in a browser on a phone or computer. The client does not need to sign up or create a password either.
From the app: tap “Start video call” in the client card or in a schedule event, and the call opens in the browser on your device.
No. Video and audio are not stored anywhere, the connection is encrypted and, whenever possible, goes directly between devices.
They wait in the waiting room and see when the session starts, if it is in your schedule. You get a message in the bot, by SMS or by email, depending on your notification settings, with a link that takes you straight into the call.
Up to four including you, for example you and a family of three. For a couple, family or group, send the link from the shared card: each participant picks their own name on the page.
Yes. The “Video call” block in the client card has a “Change link” button. The old link stops working immediately, and you will need to send the new one to the client.
Video calls are part of the Pro version of the app. See current prices and plans on the “Pay for subscription” page. There is no auto-renewal: you pay manually when you need to.